Prime 247

Our experience in the maritime industry, spanning 100 years and 4 generations, has created a business tradition characterized by proficiency and dedication. With specialization in portable gas detectors and a distribution network in five strategic ports for free service and transportation, we hold a market-leading position and know-how in establishing the right solutions for our customers. 

Prime 247 is our main solution-providing service for logistics support, increased safety, cost and time-saving. We function as the customers’ control center, ensuring that the proper instruments are selected and that all routines for preparation, operation, calibration, and maintenance are implemented and followed, according to relevant regulations. Customers can benefit from any combination of our services on a tailor-made contract basis, at a predictable annual cost.

More than 50 shipping companies globally are already enrolled in Prime 247 with a total of 2000+ ships under contract.

The essence of partnership

“Prime 247” means “Gas Detectors as a service”. In other words, clients enrolled in this program experience the full coverage of their Gas Detection needs by paying a fixed annual cost, that includes everything.

Is there an instrument malfunction?
In the next convenient port, we’ll take the instrument and replace it.

Do the certifications need to be updated?
We will remind all the relevant stakeholders through our web platform and our technicians will instruct the vessel master the actions needed to proceed with calibration on board. A new certificate will be issued online.

Do your instruments need calibration?
By using MSA Jet Eye software, calibration can be executed without the need for the instruments to be landed onshore.
As always, our Service Centers, located in five strategic ports, allow us to offer Free Transportation.
More than 50 shipping companies globally (including Oldendorff, Minerva Marine, MSC), have already enrolled in Prime 247 with a total of 2000+ ships under contract.

SERVICES

+ CALIBRATION & MAINTENANCE
+ CALIBRATION & MAINTENANCE
Experienced technicians located in major ports all over the world, are ready to meet all your needs. For gas detectors, UTI, pressure & temperature calibrators, pressure gauges, hand pumps, alcohol meter devices and all the critical equipment on board
+ INSTRUMENT MONITORING
+ INSTRUMENT MONITORING
All instruments’ data (certificates, serial numbers etc.) are entered into Prime Products’ monitoring system so that they can be followed and updated. Clients will be notified on time for all equipment requirements
+ FULL TECHNICAL SUPPORT
+ FULL TECHNICAL SUPPORT
Direct communication-immediate assistance! Contact us and we will provide you with the best solution. Technical problems may be fixed quickly and at minimum cost
+ TRAINING/SEMINARS
+ TRAINING/SEMINARS
To ensure proper use of Gas Detectors & UTIs, we offer our clients individual or group training courses, free of charge. In addition, seminars on proper use and maintenance of all safety equipment are held periodically in our head offices in Piraeus
+ SENSORS' WARRANTY
+ SENSORS' WARRANTY
MSA Gas Detectors’ sensors come with a warranty for safer and longer use. Any malfunctioned sensor(s) will be replaced free of charge
+ REMOTE CERTIFICATION
+ REMOTE CERTIFICATION
Expire certificate? Remote certification reduces dramatically the ships's owner/management costs by avoiding last minute orders,freight charges and any problems/complaints that may arrise
+ EXCHANGE SERVICE
+ EXCHANGE SERVICE
When critical equipment on board needs calibration, inspection, new certificate or is malfunctioned/defective, exchange of the instrument(s) in question to newly calibrated and fully serviced one(s) is possible
+ ONLINE DATABASE
+ ONLINE DATABASE
Real time overview of vessel's inventory. Fully updated with the ship’s gas detectors, serial numbers, certificates' expiration dates and all other information needed